Updated: 13 May 2020
Lucky Rentals is dedicated to the safety and well-being of our customers, employees and community. We are closely monitoring the World Health Organization (WHO), the New Zealand Ministry of Health as to how best to respond to the current Coronavirus (COVID-19) pandemic.
BOOKING AND TRAVELLING WITH LUCKY RENTALS
We are open for business! - At present, our branches open and operating. With contactless pick up, drop offs and vehicles sales available if required.
Lucky Rentals recognises that our current T&Cs may require flexibility around cancellations during this evolving global situation:
- Free Cancellations - For bookings made between 1 May 2020 and 30 September 2020 for all future travel Lucky Rentals has changed the cancellation policy to fully refundable. This means you can cancel with no extra fees or questioned asked.
- $1 Deposits - The deposit required has been reduced to $1.00 across all vehicle types. This takes the guess work out of securing your booking. Book now - Pay later.
Above all, we understand that these are uncertain times. Please be safe, be smart, and be kind. And we look forward to continuing to help you with your travel adventures!